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Business and Technology Strategy (234K PDF)

Services

Technology (Improving your IT Operation) – Our goal is to improve the efficiency, quality, and responsiveness of your IT organization while reducing overall technology risks. We understand technology and how modern IT organizations operate. Our services include the following:

• Business and Technology Strategy – A strategy is important for your long term success. It can help you resolve major challenges and position your company to achieve future objectives. When you follow your strategy, your investments will be incremental steps toward your vision. We have extensive experience developing modernization plans as well as ongoing business and technology strategies. We will help document your vision and direction (define the target state) and develop action plans and estimates (build a roadmap) for achieving that target state. Read our Strategy document (234K PDF)

• Application Development Processes – Running an IT organization is extremely complex with many critical support functions (e.g. supplier management, problem management, disaster recovery, Standard Lead Times). We apply internationally recognized ITIL standards in evaluating and recommending process improvements. We will help you run your IT organization like a profit center and improve your bottom line.

• PMI Education and PMP Certification - Because we provide official PMI education and testing for PMP certification, we understand effective project management techniques. We can evaluate and tune your project life cycle as well as train your project managers.

• Modern Architectural Concepts and Technologies – In order to make sound investment decisions, you need to understand technology. We have extensive experience with the latest IT architectural concepts and technologies. Our guidance and support will allow you to make decisions that will result in long term efficiency and effectiveness of your business.

• Web-Development and Interactive Communication - Communication is critical to success, and web development is a key component to communication. It could be outward facing (marketing to your customers), internal facing (communicating policies and procedures to your employees), or interactive (automating business procedures). We have extensive experience in web development and interactive program development. We can also help get your company better marketing exposure through search engine optimization.

• Telecom Cost Analysis and Recovery – The telecommunications industry is extremely complex and telecom companies rarely make mistakes in the end-customers’ favor. We have extensive expertise dealing with telecom companies, recovering large refunds, and securing price reductions. Our offering has no upfront costs for you. We make money if you save money.

• Sourcing Options – We have in-depth experience is sourcing options. We can help find people with the right skills to add to staff. We can also help select the right company to manage a specific project or augment your staff.

• Vendor Selection and Negotiations – Choosing the wrong product or solution can have severe consequences, and paying too much is not wise. We understand the IT industry and marketplace. We can document your requirements, identify vendors that have solutions, create a request for proposal, identify a short list of qualified vendors, and help with contract negations.

• Business Requirements Definition – For large or complex projects, you often need someone to facilitate requirements-definition meetings between technology and business personnel. Our structured processes make the meetings more enjoyable and productive.

• Virtual Business Solutions – Many small-to-medium-sized companies find it more cost efficient to outsource their business processing. The latest buzz word is “Cloud Computing”. If you are considering this option we can help you evaluate the risks and benefits.

People (Using technology to improve your business) – Our specialty is in creating an environment where people can prosper and excel. We have extensive experience in human resources and tools that improve employer-to-employee communications. Our services include the following:

• Human Resources Guidance – We participate in HR oversight groups and monitor changes in government rules and regulations. Our focus areas include employee placement, MTBI - Meyers Briggs testing and results utilization, performance evaluations, compensation and benefits (develop RFIs and coordinate enrollment), employee relations, and compliance.

• People Change Management – Installing new technology is not enough. You also need to guide your people in adapting to the new technology. We have the tools and expertise to facilitate the transition to new systems and quickly achieve higher quality and productivity.

• Compliance and Policies and Procedures – We offer the tools, processes, and educational materials to ensure your employees are compliant with internal company policies and guidelines as well as government regulations (e.g. SOX and HIPPA). This includes online testing and test evaluations. We can even help you design and facilitate custom education and testing.

• Business Process Modeling and Automation – Our theme is “Simplify then automate”. We will evaluate and document your current processes, find ways to eliminate redundant and unnecessary steps, and automate when appropriate. High volume and routine processes should be automated if possible.

News

12-11-09
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RH Consulting announces partnership with Employ Solutions... (more)

11-9-09
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RH Consulting releases a new web site... (more)

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